Junior Associate MIS

Job Descriptions

ERP Support:

• Assist in day-to-day monitoring and troubleshooting of the ERP system.
• Support end-users with ERP-related queries and escalate complex issues to senior team members and AMC providers.
• Help document user requirements and changes in system configuration.
• Project Coordination:
• Work closely with internal departments and external vendors on ongoing IT and ERP-related projects.
• Track project timelines, action items, and deliverables.
• Prepare and update project documentation, reports, and meeting notes.

User Training & Support:

• Help in organizing and delivering basic ERP training sessions for new users.
• Provide first-level support for basic IT and ERP usage issues.

Documentation & Reporting:

• Maintain accurate records of ERP changes, configurations, and user access.
• Assist in creating user manuals and system guides.
• Support internal audit activities by providing the required system data and documentation.

Job Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 1–3 years of relevant experience, preferably in an FMCG or fast-paced business environment.
• Basic understanding of ERP systems and cloud services (SAP & AWS, etc.).
• Strong organizational and communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Eagerness to learn and take initiative in solving problems.