Junior Associate Customer Service

Job Descriptions

• Provide friendly support to customers via phone, email, or in person.
• Handle customer inquiries, resolve basic issues, and escalate complex cases when necessary.
• Maintain accurate records of customer interactions and update systems regularly.
• Support daily operations to ensure a smooth and positive customer experience.

Job Requirements

• Bachelor’s degree or Diploma in any field.
• Basic English communication skills (written and spoken).
• Good interpersonal and problem-solving abilities.
• Basic computer skills (MS Office, email, internet).
• Customer-focused with a positive attitude and willingness to learn.
• Able to travel occasionally and work in assigned areas if required.